Ordering Guidelines

Ordering Information

Whatever your occasion, our wide variety of selections will fit all your needs. All catering orders must be placed by 3:00pm the day prior to your meeting. Please contact our catering line to help you create your perfect event.

Last Minute Orders

We ask for 72 business hours' notice for all catering orders. However, we understand that last minute needs do arise and will make every effort to accommodate them. For your last-minute orders, we offer our ASAP menu which features a selection of food and beverages. A $25.00 rush fee will be applied to all orders placed after 11:00am for same day service.

How to order:

Order online in minutes off our CaterTrax website
By phone

Special Occasions

Having an all day meeting? A special occasion? We are an extension of your team to ensure each meeting & event are executed at your standards.

Food & Beverage

Catering orders will include all necessary disposable plates, utensils, napkins & condiments in quantities consistent with your order. We also supply Food & Beverage equipment needed to ensure the food is served properly. If your event needs a VIP presentation, please let us know your needs. Adding china & linen to your event is a great way to enhance your event.

Don't see what you are looking for?

Contact our team & we can work with your vision to create a custom menu to your event. Our culinary team loves to flex their creativity for our clients. We can add elements to your event to make you stand out in your company.

Delivery

Our catering attendants will deliver, unpack and set-up your order at the requested location.

Payment

We gladly accept various methods of payment. Please contact our Catering Team to discuss your payment options. All payments must be arranged when placing your order. All services will be charged 10.5% sales tax. Prices are subject to change based on product pricing.

Additional Services

Looking for an attendant to service your function all day? Speak to our Catering Team to arrange for an additional service attendant.

Cancellations

Our orders are made just for you, therefore cancellations must be made with in 72 hours prior to your event.

Rustle + Roux
227 West Monroe St. 2nd fl.
Chicago, IL 60606
312.285.2330